Our opening times are 8.30am to 6.30pm and you can make an appointment or discuss appointment needs by contacting the surgery directly on 01273 431031.
The Practice has limited capacity and therefore it may save you time to consider the options below

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Self Care Advice

You can often sort your own health issues without needing to see us

The NHS website and are two excellent websites you can use free of charge. They have powerful search functions so you can find what you need quickly.

We also have the following information available on our website:

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Speak to a pharmacist

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

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Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.


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Use eConsult

eConsult is the preferred way to contact the surgery for advice from a doctor that is not so urgent that it needs to be dealt with on the day

If you think you need an appointment, or you want general advice, self-help or an administrative query, we would like you to complete a quick online consultation so we can have all the information we need to address your needs and arrange the appropriate care and advice.

EConsult is available from 8.30 am each day, however this will be switched off once capacity has been reached each day.  If the eConsult button is not visible then please try again the following morning.

Find out more about eConsult 

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Book a Routine Appointment

Appointments may be made by telephoning or by calling in at the surgery.

Please phone us on 01273 431031

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Out Of Hours Appointments

Some out-of-hours appointments are available outside normal surgery hours.

Appointments are available weekdays both early morning and evenings plus Saturday all day and Sunday morning. The surgeries will be located either at Benfield Valley Health Hub, formerly County Clinic or at Mile Oak Surgery.  You can request to be booked into these clinics when you speak to Reception.

Please note that these appointments can only be booked by our Receptionists.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening